Vendor Benefit Phone Number Website
HR Service Center HR Benefits Department 877 HR1-PLACE
877 471-7522
HRBenefits@uhhospitals.org
www.uhwellness.org
HR Service Center Adoption Assistance 877-471-7522
HRBenefits@uhhospitals.org
www.uhwellness.org
HR Service Center Paid Time Off 877-471-7522
HRBenefits@uhhospitals.org
UH Intranet, UH Policies, Policy HR-1
Please note that this site is only accessible when you are within the UH network
HR Service Center Tuition Assistance 877-471-7522
HRServiceCenter@uhhospitals.org
www.uhwellness.org
UH Accountable Care Organization (UHACO) UH Accountable Care Organization (UHACO)
   • Provider access and adding a provider
   • Coordinating care
   • Navigating health care system
216-286-4226 (64ACO)
UHACO@UHhospitals.org

UHACO Intranet Site
Please note that this site is only accessible when you are within the UH network.

UH Disability Management Services Short-Term Disability – Full-time 866-789-8424 UH Disability Mgt Services
UH Home Care Services Eldercare Services 216-844-4663 N/A
UH Pension Services UH Retirement Plan 866-213-8447 N/A
ACS/Mellon Health Savings Account 866-274-8334 www.hsamember.com
Apex Benefits Services Medical
   • Coverage questions
   • Claim issues and payments

800-753-8429

www.uhwellness.org
Axa Assistance Travel Assistance 800-565-9320 www.axa-assistance.us
Bright Horizons –
until 3/31/2013
Back-Up Care Advantage Program 877-242-2737 www.backup.brighthorizons.com
CIGNA Dental 800-244-6224 www.cigna.com
ComPsych Estate Guidance   www.estateguidance.com
Web ID EGP311
CONEXIS Flexible Spending Accounts 866-279-8385 https://mybenefits.conexis.com

CVS Caremark

Prescription Drugs
   • Medication pre-authorization
   • Mail order
   • Claims

855-264-5047

www.caremark.com

Employee Assistance Program (EAP) Employee Assistance Program 216-983-4327 N/A
Everest Funeral Planning 800-913-8318 www.everestfuneral.com/enroll
Enrollment Identification Code: PEF09100
EyeMed Vision Care Vision 866-723-0513 www.eyemedvisioncare.com
Fairfax Renaissance Development Corporation Greater Circle Housing Program 216-361-8400 N/A
Fidelity Investments 401(k)/403(b) Retirement Savings Plans 800-343-0860 http://plan.fidelity.com/UH
Hyatt Legal Plan
A MetLife Company
Hyatt Legal Plan/MetLaw 800-821-6400 www.legalplans.com
password: 1500982
John Hancock Long-Term Care Program
(This plan is closed to new participants effective 1/1/2012)
888-825-7218 http://uh.jhancock.com
user name: uh
password: mybenefit
MetLife Group Auto and Home Insurance 800-438-6388 www.metpay.com
code: OBU
MetLife  Voluntary Critical Illness     800-438-6388   N/A
Ohio Tuition Trust Authority College 529 Savings Plan 800-233-6734 www.collegeadvantage.com
Outpatient Senior Services Eldercare Services Foley ElderHealth Center:
216-844-6300

Neurological Institute Memory
and Cognition:
216-844-6400

UHCMC:
216-844-5482
N/A
Prudential Life and AD&D Insurance 800-524-0542 www.prudential.com
Prudential Long-Term Disability 800-842-1718 www.prudential.com
Prudential Managing Disability 800-842-1718 www.prudential.com
RetireMed™ Retiree Medical Access Program age 65+ 877-291-4110 www.retiremed.com
Savings Bonds Savings Bonds 800-245-2804 N/A
SummaCare Retiree Medical Access Program pre-65 330-996-8456 N/A
TALX Employment Verification 800-367-2884 www.theworknumber.com
United Telephone Credit Union 440-333-6366 N/A
Virgin HealthMiles Wellness Program 866-852-6898 www.uhwellness.org
Winston Accident Plan
Short-Term Disability – Part-time
Voluntary Benefits
866-478-3973 N/A